Privacy Policy

Introduction

Digital Solutions Wirral ("we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following personal information when you submit our contact form:

• Your name
• Email address
• Phone number (optional)
• Message content

We do not collect any sensitive personal data or payment information through our website.

How We Use Your Information

The personal information we collect is used solely for the following purposes:

• To respond to your enquiries and provide information about our services
• To communicate with you regarding your project or service request
• To improve our services and customer support

Third-Party Sharing

We do not share, sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• When required by law or to comply with legal processes
• When necessary to protect our rights or property

Cookies

Our website does not use cookies or any tracking technologies that collect personal information.

We may use basic session cookies for essential website functionality, but these do not track or store personal data.

Data Security

We implement reasonable security measures to protect your personal information:

• Secure transmission of data using encryption
• Limited access to personal information on a need-to-know basis
• Regular review of our data collection and storage practices

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to our processing of your personal data

To exercise any of these rights, please contact us using the information below.